DATA & PRIVACY POLICY

This Privacy Policy explains how Stratzie Consulting Pte. Ltd. collects, uses, discloses, and protects Personal Information when you use our website and related services.

We aim to handle Personal Information in accordance with applicable data protection laws, including Singapore’s Personal Data Protection Act 2012 (“PDPA”), Japan’s Act on the Protection of Personal Information (“APPI”) where applicable, and the General Data Protection Regulation (“GDPR”) where it applies.

When you use our Service or contact us, we may collect, use, disclose, and process Personal Information as described in this Privacy Policy. The Personal Information we collect is used to provide, operate, maintain, and improve the Service. We will not use or share your Personal Information except as described in this Privacy Policy or as permitted or required by applicable law.

Terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at www.stratzie.com, unless otherwise defined in this Privacy Policy.

Information Collection and Use

When you use our Service or contact us, we may collect, use, disclose and process Personal Information as described in this Privacy Policy. “Personal Information” means information that identifies or can reasonably be used to identify an individual. Examples we may collect include your name, phone number, postal address, email address, and other contact details.

We collect Personal Information only for specified, explicit, and legitimate purposes and will not process it in a manner incompatible with those purposes. We use Personal Information for the following purposes:

1. To provide, operate, and maintain the Service;

2. To provide customer support and technical assistance;

3. To send service related notices and, where you have given consent (or where permitted by law), promotional or marketing communications; you may opt out of marketing communications at any time using the unsubscribe link or by contacting us;

4. To create aggregated, de identified, or inferred Non personal Information for analytics and service improvement;

5. To comply with legal obligations, respond to lawful requests, and protect our rights, property, or safety.

Where the GDPR applies, our legal bases for processing may include: performance of a contract or pre-contractual steps, our legitimate interests in operating and improving the Service, compliance with legal obligations, and consent where required, such as for certain marketing communications or non-essential cookies.

We will not use your Personal Information for purposes beyond those listed above without first obtaining your consent, unless otherwise permitted or required by applicable law.

Hosting and International Transfers

Our website is hosted and operated using third-party service providers, including Wix.com. When you interact with our website, these service providers may process Personal Information on our behalf for purposes such as website hosting, security, maintenance, analytics, contact-form functionality and related technical support.

Some of our service providers may process, store, or access Personal Information outside Singapore, Japan, the European Economic Area, or your country of residence. Where we transfer Personal Information internationally, we take appropriate steps designed to ensure that the Personal Information continues to receive a level of protection required by applicable law, including through contractual safeguards or other legally recognised transfer mechanisms where required. If you do not want us to process your Personal Information any longer, please contact us at info@stratzie.com.

Log Data

When you visit our Service, we and our service providers may automatically collect certain technical information sent by your browser or device. This may include your IP address, browser type and version, pages visited, the date and time of your visit, time spent on pages, and other usage statistics.

About Cookies

We and our service providers, including Wix, may use cookies and similar technologies to operate the website, maintain security, remember preferences, and understand how visitors use the site. For more information about Wix’s privacy and cookie practices, please refer to Wix’s privacy policy at https://www.wix.com/about/privacy.

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, to remember your preferences, and to collect analytics and advertising information. Examples of cookies we use include:

• Necessary cookies: Required for the basic operation and security of the site, such as session cookies and other cookies needed for website functionality. These cookies cannot be disabled without affecting site functionality.

• Performance and analytics cookies: Collect information about how visitors use the site, such as pages visited, time spent on pages, and error reports, to help us improve website performance.

• Functional cookies: Remember choices you make, such as language, region, or preferences, to provide enhanced or personalized features.

Managing cookies. You can control or delete cookies through your browser settings. If you disable or delete cookies, some parts of the Service may not function properly.

Cookie consent. Where required by applicable law, we will obtain any necessary consent before placing non-essential cookies.

Security

We take the security of your Personal Information seriously and use reasonable technical, administrative, and organisational measures to protect it from unauthorised access, disclosure, alteration, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Where required by applicable law, we will assess and respond to data incidents involving Personal Information, including by notifying the relevant data protection authority and affected individuals where a breach is notifiable. Where the PDPA applies, we will notify Singapore’s Personal Data Protection Commission (PDPC) as soon as practicable and no later than three (3) calendar days after determining that a breach is notifiable. Where the APPI applies, we will notify Japan’s Personal Information Protection Commission (PPC) and affected individuals where required by the APPI.

We retain Personal Information only for as long as it is needed for the purposes described in this Privacy Policy or as required by law, after which we will cease retention or dispose of it in a proper manner.

Links to Other Sites

Our Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the privacy policy of any external site you visit. We are not responsible for the content, privacy policies, or practices of third-party websites or services.

Children’s Privacy

Our Service is intended for business and professional users and is not directed at children. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that a child has provided us with Personal Information, please contact us at info@stratzie.com so that we can take appropriate action.

Your Rights

Depending on where you are located and which data protection law applies, you may have rights over the Personal Information we hold about you.

These rights may include the right to request access to your Personal Information, ask us to correct inaccurate information, request deletion or suspension of use in certain circumstances, object to or restrict certain processing, withdraw consent where processing is based on consent, and request information about how your Personal Information has been used or disclosed.

Where the GDPR applies, you may also have the right to receive certain Personal Information in a structured, commonly used, machine-readable format and to lodge a complaint with a competent data protection supervisory authority.

Where the APPI or PDPA applies, we will respond to valid requests in accordance with the requirements, exceptions, and timeframes under the applicable law. To exercise your rights, please contact us using the details in the “Contact Us” section below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@stratzie.com